Talkdesk
Cloud contact center software with AI agents, call summaries and agent assist for phone and digital channels.
- AI agent that answers customers
- Developer API
- Mobile app for agents
About Aircall
Cloud phone system for small and mid-size support teams, with call transcripts, AI summaries and help desk links.
Aircall is a cloud phone system for small and mid-size teams. Agents make and take calls in a desktop or mobile app, with numbers in many countries, call queues, recordings and shared call history.
It connects to help desks and CRMs such as Zendesk and HubSpot, so calls create or update records automatically. AI features transcribe and summarize calls and highlight topics, which helps with QA and follow-up. Aircall suits teams that want a phone line next to their help desk without running a full contact center platform. Check recording rules in the places you operate before you turn recording on. Agents can also send SMS from supported numbers, which helps with follow-ups after a call. Setup is mostly self-serve: buy numbers, build call flows and add teammates in the dashboard.
Details
Developer API
YesMobile app for agents
YesWorks with Zendesk
Yes
Not enough info yet on free plan or free tier, aI agent that answers customers. Check the tool's own site.
Listing written by HelpStories, checked 2026-11-03. Report a correction or request removal. Back to phone support and contact centers.